BREAKFAST & NETWORKING

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Automate without dehumanizing

AI applied to customer relations.

There are more and more tools available to automate processes and scale operations. However, the real challenge is to do so without losing the personal touch, judgment, and quality of the customer experience.

In this meeting, we will explore how to apply artificial intelligence to customer service and support, empowering teams and strengthening relationships with each customer.

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DETAILS

DATE
Tuesday, March 24.
TIME
From 9:00 a .m. to 11:30 a.m.
PLACE
CARRASCO

AGENDA

9:00
Breakfast and networking
9:30
Automate without dehumanizing
Presentation by Joaquín Sosa
10:00
How do leading brands manage to apply AI to their processes without losing the human touch?
By SAVIA, STADIUM, and MOVIE
11:00
Success story with AI agents
11:30
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What to expect?

How to apply AI to your customer relationships
Discover real-life cases and specific examples of how artificial intelligence can assist your teams, improve the customer experience, and have a direct impact on your business.
How to automate processes without losing closeness
Learn how to use AI to scale communication and support, maintaining relevant, personalized interactions that are tailored to each customer.
How to spot opportunities you're not seeing today
Understand how AI can analyze your customers' behavior and identify specific actions to improve retention, conversion, and satisfaction.
The future of support: AI-powered teams
 Understand how customer service, marketing, and customer experience teams will evolve, and the role of artificial intelligence as a strategic assistant.

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