01. Introduction
03. problematic
02. strategy
04. Results
05. Testimonial

Case Study

Sales Insights: Reactivation, Retention, and Acquisition with WhatsApp and Smart Segmentation

A success story, told in the protagonist's own words

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Introduction

we got

+50%

sales growth in the industry

77%

purchases made at a discount

Problem

The challenge: understanding B2C customer behavior and using data to improve conversion, repeat purchases, and retention.

Strategy

Results

Testimonial

“We’ve gained a better understanding of our various audiences and their behaviors, which allows us to tailor our strategies and implement them directly on platforms such as Meta, Google, and, more recently, WhatsApp.”

Iván Cariaga Vergara
eCommerce & Digital Marketing Manager

Success stories

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