Solutions by Industry

Ticket Sales and Entertainment: Fill Every Show with the Audience That's Already Chosen You

Data4Sales is the Customer Data Platform for ticket sellers and the entertainment industry: it brings together tickets, genres, artists, venues, and purchases into a single profile for each audience member. You can identify who’s interested in each show before it’s announced, launch presales via WhatsApp and email, and track how many tickets each campaign sold.

Schedule a demo See how it works

Customer Data · EntertainmentToday's Data

TicketingWebAppTicket OfficeFood and BeverageWhatsApp

Nicolás R.Fan · Techno and festivals

GenresTechno · Electronic

Events per year5

PurchaseFirst 48 hours

Orbis CopilotNicolásmakes a purchase within the first 48 hours of every electronics presale.

Electronic Music FansOrbis Audiences · updated daily

12.400

Nicolás, presale for the festival starts tomorrow at 10 a.m. You have access 24 hours before everyone else.

WhatsAppEmail

Combined data6 sources, 1 viewerAdmissions, purchases, and conversations

Viewer ProfileNicolás R.Techno and festival fan

Orbis CopilotEarly BuyerFirst 48 hours of each presale

Orbis Audiences12,400 fansElectronica fans, ready for the presale

ActivationExclusive Pre-saleWhatsApp and email

Challenges in the Ticketing and Entertainment Industries

What's Holding Back Sales in the Entertainment Industry

Challenge 1

Every event starts from scratch

They go out to sell tickets without knowing who has already bought tickets to similar shows or who will be interested in the next one.

With Data4Sales: audience data by genre, artist, and venue in seconds.

Challenge 2

Huge user base, mass communication

Each announcement goes out to the entire membership, and those who aren't interested can unsubscribe.

With Data4Sales: a different message for each audience.

Challenge 3

Short sales windows

Pre-sales, last-minute tickets, and shows with low attendance need to reach the right audience quickly.

With Data4Sales: workflows and WhatsApp that drive sales in minutes.

Use Cases

What Ticket Outlets and Movie Theaters Do with Data4Sales

Pre-sales for fans

Each release is first made available to its audience.

Perform duties

Prioritize functions with low utilization.

Bundles and Subscriptions

Sell more before each performance.

Reactivate viewers

Reach out to those who stopped coming.

Post-event surveys

Find out what each viewer thought.

Recommendations by Genre

The next event, based on what you've already seen.

Success stories

Brands Across Latin America That Are Already Boosting Sales With Their Data

View all cases

Technology · UruguaySTIENDA+134% repeat purchases in MayHow STIENDA (Samsung Uruguay) Turned Automation into RevenueView case study

Fashion · Argentina47 Street1.9x omnichannel customer value100 stores in a single conversationView case study

Coffee · ChileMarley Coffee15.9% conversion rateHow Brand Recognition Led to ProfitabilityView case study

Fashion · UruguayFORUS+46% in revenueGreater customer retention with WhatsApp as the leading channelView case study

Supermarkets · UruguayTaTa+10% increase in reactivated customersHow TaTa Reactivated and Built Loyalty Among Inactive Customers Using WhatsAppView case study

Retail · MexicoNational Monte de Piedad1:1 WhatsApp campaignsPredictive segmentation for sales eventsView case study

Beauty · ChileSally Beauty+46% in revenue during CYBERIts inactive customer base translated into a 46% increase in revenueView case study

Fashion · ChileGiani Dafirenze+17% conversion rateTheir anniversary, turned into a sales powerhouseView case study

Pets · ChilePawal50% increase in salesReactivation, repeat purchases, and new customer acquisition with WhatsAppView case study

Beauty · UruguayThe Chemist Look+52% open rateCustomer segmentation as your best routineView case study

Fashion · ColombiaUndergold70% off Meta AdsUp to 70% lower cost on Meta Ads without losing impactView case study

The platform

Data, Marketing, and Support Brought Together by Orbis

DataCustomer Data PlatformAll your customers in a 360° profile

DataOrbis CopilotAsk your data and make decisions in seconds

MarketingOrbis AudiencesPrecise Audiences in Seconds

MarketingOrbis CreativeA message for every customer

MarketingWorkflowsAutomated workflows for every stage

SupportOrbis SupportAI-Powered Support with Full Context

Frequently Asked Questions

Data4Sales for Ticket Sales and Entertainment

Questions we often get from ticketing and entertainment teams before we get started.

Is Data4Sales suitable for ticket vendors and movie theaters?

Yes. Data4Sales combines ticket purchases, purchases at the venue, and conversations into a single profile for each attendee, creates audiences by genre, artist, and venue, and launches presales and campaigns via email and WhatsApp with attributed revenue.

Can I create audiences by artist or genre?

Yes. With Orbis Audiences, you can define your audience—for example, people who bought electronics in the last year but didn't buy tickets to the festival—and the audience is ready in seconds.

How do you measure how many tickets a campaign sold?

Data4Sales attributes ticket purchases and spending by those who received the message to each campaign and workflow, so you know which action generated sales and how much.

Can combo meals and drinks be sold?

Yes. Workflows can send a bundle offer before the event to those who purchased a ticket and track the results.

What does Data4Sales' AI do in the entertainment industry?

Orbis Copilot analyzes events and audiences, Orbis Audiences builds the audience for each show, Orbis Creative creates the messages, and Orbis Support answers inquiries 24/7.