Data4Sales

Retention

How to retain customers effectively and safely? By understanding all the words and metrics that come into play when we seek to keep our customers active.

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Customer Champions

Those more loyal customers who value your products or services and are more likely to continue buying from your eCommerce.

Customer life cycle

The Customer Life Cycle refers to the six stages a person can go through when interacting with your eCommerce.

Inactive customer

An inactive customer is one who did not return to purchase within the repurchase limit period set by the eCommerce.

Identity Resolution

The process of unifying customer data, both online and offline, into a single profile to better understand customer behavior and characteristics.